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Frequently Asked Questions

Click on a question below to see the answer.

Shop the Block

So, how does this all work?

A: In a nutshell, here’s how AIR MILES® Shop the Block™ works:

  • Use offers at participating Partners from November 15 to December 27, 2018.
  • Use 3 offers at 3 different Partners, get 300 Bonus Miles.
  • Use 5 offers at 5 different Partners, get 1,000 Bonus Miles.
  • Use 7 offers at 7 different Partners, get 2,000 Bonus Miles.
  • We’ll add up the number of offers you used at different Partners and award your Bonus Miles within 120 days after the promotion.
  • Enjoy your Bonus Miles!

The Miles you get for using 3, 5 or 7 different offers are in addition to the Bonus Miles you get on each Partner offer used.

How long does the promotion last?

A: The promotion begins on November 15, 2018 and ends on December 27, 2018.

Offer Coupons

Where can I get the offer coupons?

A: You can print the coupons through this website or, if you’ve received offers from our Shop the Block offer booklet, you can use those instead. Offers can also easily be found on the mobile app – Download on the App Store or on Google Play. Remember to take your coupons with you when you shop!

How do I use my Shop the Block™ coupons?

A: There are a few ways to use the coupons, depending on the Partner. For more information on how to use individual coupons, refer to the back of the physical coupon or visit airmiles.ca/ShopTheBlock and click the “How to use” button on the respective offer.

How do I print my coupons?

A:

  1. On the offers page of the Shop the Block™ site, make sure that all the offers you want to use are “saved.”
  2. Go to the “Saved offers” tab and check how to use your chosen offers.

If your offers are printable, you can print them right away using the “Print all offers” button, or email them to yourself and print them later using the “Email all offers” button.

How do I use coupons if I don’t have a printer or phone?

A: You can pick up a coupon booklet at most Partner locations participating in Shop the Block™.

Why are the coupons in the physical booklets different from what’s offered on the website?

A: The coupons offered in the booklet represent a portion of all Shop the Block™ offers, whereas the site has a complete list of offers.

What counts as an offer towards my Shop the Block™ Bonus?

A: Each Shop the Block™ Partner offer can only be used once towards the Bonus for using 3, 5 or 7 different Partner offers. You must meet the Terms and Conditions for Partner offers to qualify.

AIR MILES® Partners

What counts as a Partner towards my Shop the Block™ Bonus?

A: Check the “Offers by Partner” tab on airmiles.ca/ShopTheBlock. Each logo counts as a different Partner. To qualify for the 300, 1,000 or 2,000 Bonus Miles, you need to use 1 offer at 3, 5 or 7 different Partners.

What happens if I use more than 1 offer from the same Partner?

A: Only 1 offer per Partner counts towards the 3, 5 or 7 offers needed to get 300, 1,000 or 2,000 Bonus Miles. But you can absolutely use more offers at the same Partner to get the Bonus Miles for that specific offer.

How do I use the Bank of Montreal and American Express Credit Card offers?

A: For the BMO Credit Card offer, as long as you opt in from November 15 to December 27, all purchases made during that time frame will count, even if made before opting in. For example: If you opt in on December 27, purchases made from November 15 to December 27 will count towards the 25 purchases. For the American Express Credit Card offer, as long as you opt in from November 15 to December 15, all purchases made during that time frame will count, even if made before opting in. For example: If you opt in on December 15, purchases made from November 15 to December 15 will count towards the 25 purchases.

Bonus Miles

How do I know if the coupons I used counted towards my Shop the Block™ Bonus?

A: Visit airmiles.ca/myaccount to view your recent transactions. Please keep in mind that Bonus Miles from coupons may take up to 120 days to appear on your statement. Always check the Terms and Conditions of each offer by referring to the back of the physical coupon or by visiting airmiles.ca/ShopTheBlock and clicking “How to use.” Always present your AIR MILES Card at time of purchase and keep your receipt(s).

When will the Miles be added to my Collector Account?

A: The Bonus Miles you get from each Partner offer, as well as the Bonus Miles you get from using offers at 3, 5 or 7 different Partners, will be deposited into your Collector Account within 120 days after the promotion ends.

Please note: Partners Miles and Miles you receive for using 3, 5 or 7 offers may be deposited in your Collector Account at different times.

Will I still receive Bonus Miles if I made a purchase and the cashier did not scan my coupon?

A: It depends on the coupon. Not all offers need to be scanned. Always check the Terms and Conditions of each offer by referring to the back of the physical coupon or by visiting airmiles.ca/ShopTheBlock and clicking “How to use.” Always present your AIR MILES Card at time of purchase and keep your receipt(s).

Where will my 300, 1,000 or 2,000 Bonus Miles go?

A: The Bonus Miles you get from using Shop the Block™ offers at 3, 5 or 7 different Partners will be deposited into your Collector Account based on your current Cash/Dream balance preference.

Can my offers be used by a family member or friend?

A: You can share your coupons with friends. However, the coupons vary across different regions, so coupons are only valid within your province.

Will the Miles I get from Shop the Block count towards my qualification for Gold/Onyx® status?

A:

  • The Miles you get from shopping Partner offers will count towards the 1,000/6,000 Miles needed to qualify for Gold/Onyx status if they are deposited into your Collector Account by December 31, 2018.

  • The Miles you get from using offers at 3, 5, or 7 different Partners will be deposited into your Account within 120 days after the promotion, in 2019. These Miles will count towards your 2019 earn towards Gold/Onyx® status.

AIR MILES®

What is AIR MILES Cash?

A: AIR MILES Cash is the program for you if you enjoy life’s little rewards. You get $10 towards your groceries or towards a movie, or you can even treat yourself to a fancy coffee. 95 Cash Miles will give you $10 towards your purchases in-store at participating Partners, as well as for online Cash Rewards through airmiles.ca.

Daily limits apply. See Partner details for more information. Cash Miles cannot be used for gift cards or near-cash products like prepaid credit cards.

Interested? Set your Cash/Dream preference to whatever you like, and your future Miles will be deposited accordingly. Miles you currently hold will stay where they are and cannot be moved between Accounts.

What is AIR MILES Dream?

A: AIR MILES Dream is the program for you if you dream big! Cool kitchen gadgets, vacations, flights, exciting concerts… all that and more are available in our Dream Rewards.

Interested? Set your Cash/Dream preference to whatever you like, and your future Miles will be deposited accordingly. Miles you currently hold will stay where they are and cannot be moved between Accounts.